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Booking Terms and Conditions

Bed & breakfast rates 2018

Please note that these are ‘from’ prices and may vary depending on the day of the week and the hotel’s occupancy levels. All rates are inclusive of VAT at the current rate. Rates are per room, per night, based on two adults sharing a room.

Child policy

Babies in cots are extended complimentary accommodation. Up to 3 children (aged 11 or younger) sharing a room with their parents are complimentary on a B&B basis subject to the applicable room type being available. Any child over the age of 11 and younger than 16 years of age is charged a nightly rate of €55. 

Single occupancy rates

A discount of €30 applies for single occupancy on a bed and breakfast basis.

Hotel booking conditions

Sheen Falls Lodge requires all guests to provide a valid credit or debit card in order to guarantee the booking. Some packages may require full prepayment at the time of booking. Please note check-in time is from 3pm and check-out is at 12 noon.

Cottage booking conditions

A 25% non-refundable deposit is required for all cottage reservations at the time of booking. All reservations must be guaranteed to a credit card. The remaining amount of the accommodation value is charged on departure. Please note check-in time is 4pm and check-out time is 10am. A welcome hamper is provided on arrival and house-keeping service is provided on every second day of a guest’s stay.

Cancellation policy

The Hotel

For individual reservations, our cancellation policy is seven days prior to the arrival date. Thereafter the accommodation value of the reservation for cancelled room nights will be charged in full. For any reservations made within the above period, a 48 hour cancellation policy (2pm, 48 hours prior to arrival) will apply.

Cottages & Villas

Our cancellation policy is one month prior to the date of arrival. In the event of a cancellation within that time period or no-show, the entire booking will be fully chargeable.

Pre-Authorizations

Upon arrival, the hotel will pre-authorize the provided credit or debit card for the full room rate amount. In case of prepaid bookings, a partial amount may be pre-authorized  in order to guarantee any extras. 

Transparency Notice for making a reservation

We collect and process your personal data for the purposes of entering into and performing our contract with you to provide a service to you. The personal data we collect is name, address, telephone number, email address, payment details, and the names of any other persons in your party. In addition, you may provide us with additional information via special requests, or other specified requirements. Further details, including the precise data collected and processed is available in our Privacy Policy.