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Booking Terms and Conditions

Notification & Cancellation Policy

The Hotel

For individual reservations, we kindly ask guests to notify us as soon as possible if your travel plans have changed.   For any cancellations made within 24 hours of the arrival date, the first night of your accommodation will be charged in full.

Cottages & Villas

You can amend or change your travel plans up to 7 days prior to arrival.  If you are unable to travel and cancel within 7 days of the arrival date, a 25% charge of the accommodation total will apply. 

Bed & breakfast rates

Please note that these are ‘from’ prices and may vary depending on the day of the week and the hotel’s occupancy levels. All rates are inclusive of VAT at the current rate. Rates are per room, per night, based on two adults sharing a room.

Child policy

Babies in cots are extended complimentary accommodation. Up to 3 children (aged 12 or younger) sharing a room with their parents are complimentary on a B&B basis subject to the applicable room type being available. Any child over the age of 12 and younger than 16 years of age is charged a nightly rate of €55. 

Single occupancy rates

A discount of €30 applies for single occupancy on a bed and breakfast basis.

Hotel booking conditions

Sheen Falls Lodge requires all guests to provide a valid credit or debit card in order to guarantee the booking. Some packages may require full prepayment at the time of booking. Please note check-in time is from 3pm and check-out is at 12 noon.

Cottage booking conditions

All reservations must be guaranteed to a credit card.  Please note check-in time is 4pm and check-out time is 10am. A welcome hamper is provided on arrival and house-keeping service is provided on every second day of a guest’s stay.


Upon arrival, the hotel will pre-authorize the provided credit or debit card for the full room rate amount. In case of prepaid bookings, a partial amount may be pre-authorized  in order to guarantee any extras. 

Transparency Notice for making a reservation

We collect and process your personal data for the purposes of entering into and performing our contract with you to provide a service to you. The personal data we collect is name, address, telephone number, email address, payment details, and the names of any other persons in your party. In addition, you may provide us with additional information via special requests, or other specified requirements. Further details, including the precise data collected and processed is available in our Privacy Policy.

Until we see you again…

We are delighted that so many of you are starting to think of travelling again and visiting us at Sheen Falls Lodge. While the hotel remains closed until the 20 th July in line with Government recommendations, our reservation team are available to assist you with any enquiries that you may have – you can email us at

We are accepting bookings from the 20 th July onwards and look forward to opening our doors and seeing you later this summer. Until then, stay safe and well.

Best wishes – Seamus Crotty, General Manager.